 has slapped JetBlue Airways with a hefty $2 million fine for repeatedly operating flights that suffered from chronic delays.){kind=link}
The U.S. Department of Transportation (DOT) has slapped JetBlue Airways with a hefty $2 million fine for repeatedly operating flights that suffered from chronic delays.
This marks a significant move by the DOT, which had previously not imposed penalties for consistent flight delays of this nature.
The fine comes after investigations revealed that four of JetBlue’s East Coast flights were consistently late between June 2022 and November 2023.
These flights, which primarily operated between New York’s John F. Kennedy International Airport and Raleigh-Durham International Airport in North Carolina, as well as routes from Fort Lauderdale to Orlando, Florida, and Windsor Locks, Connecticut, were found to be delayed more than 50% of the time each month.
The flights in question were deemed “chronically delayed,” with delays extending beyond 30 minutes on a regular basis. This practice violated DOT regulations, which prohibit airlines from scheduling flights that they cannot consistently operate on time.
As part of the resolution, JetBlue will pay a $1 million fine. The remaining $1 million will be used to compensate affected passengers or assist in mitigating future disruptions over the next year.
A portion of these funds will be allocated to passengers with tickets on the delayed flights, who will be given vouchers worth a minimum of $75 to use on future trips.
JetBlue responded to the fine, acknowledging the issue and reiterating its commitment to improving its on-time performance.
The airline cited ongoing efforts to address air traffic control challenges, particularly in the busy Northeast corridor, as a key factor influencing its delays. However, JetBlue emphasized that both the airline and the government are responsible for ensuring the smooth operation of U.S. air traffic.
“JetBlue is fully committed to delivering on-time performance, and we continue to invest millions to address delays that stem from air traffic control issues,” said the airline in a statement. “Accountability for reliable air travel lies with both the airline and the U.S. government.”
The fine serves as a reminder to the aviation industry of the importance of on-time operations and the need for airlines to take proactive measures to prevent chronic delays, which have a ripple effect on passengers and the broader travel network.
This is a developing story, and further updates will follow.
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