USAA has announced a major leadership transition, with Juan C. Andrade set to replace Wayne Peacock as President and CEO, effective April 2, 2025.
This marks a significant shift in the company’s leadership, as Peacock, who has led the organization since 2020, will retire after a distinguished tenure.
Andrade, who currently serves as President and CEO of Everest Group, has been on USAA’s Board of Directors for the past four years.
His extensive experience in the insurance industry, coupled with his longstanding involvement with USAA, positions him as a strong candidate to lead the company into its next phase.
Peacock, who made history as the first non-military CEO of USAA, took the helm of the company during a transformative period.
Under his leadership, USAA expanded its services and digital capabilities, maintaining a strong focus on serving military members and their families. After announcing his retirement in August 2024, Peacock leaves behind a legacy of growth and innovation.
“Juan is a dynamic leader who understands USAA’s values and mission deeply, and I am confident he will continue the work we’ve started to serve our members and their families,” said Peacock in a statement.
Andrade brings with him a wealth of leadership experience from his role at Everest Group, where he has been instrumental in shaping the company’s strategic direction.
His appointment as CEO is part of USAA’s ongoing effort to modernize its leadership structure while maintaining its unwavering commitment to serving its member base.
“USAA has a rich history and a strong commitment to its members, and I am honored to take on this role,” Andrade stated. “I look forward to working with the team to continue providing high-quality services to our military families while navigating the challenges and opportunities of the future.”
This leadership change represents a pivotal moment for USAA, which has consistently been ranked among the top organizations in the U.S. for its customer satisfaction and services tailored to military families.
As the company enters a new chapter, Andrade’s leadership is expected to guide USAA through the evolving landscape of the financial and insurance industries.
With this transition, USAA underscores its commitment to adaptability, innovation, and continued excellence in serving those who have served the nation.
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