Passengers travelling through OR Tambo International Airport are being urged to arrive significantly earlier than usual due to newly implemented security screening protocols that have led to extended delays, particularly during peak travel hours.
The Airports Company South Africa (ACSA) has confirmed that the heightened security measures — part of a broader compliance initiative aligned with international aviation safety standards — have affected processing times at domestic and international departure points since the start of July.
What’s Changing?
The revised procedures involve more stringent checks on passengers and carry-on baggage, including enhanced scanning technologies and manual inspections in select instances.
These changes, while essential for ensuring passenger safety, are contributing to longer queues at security checkpoints, especially during early morning and late afternoon departures.
ACSA spokesperson Bongiwe Simelane stated, “The new procedures are in line with global aviation security standards and are not unique to OR Tambo.
While we understand the inconvenience to travellers, these measures are necessary to ensure both safety and regulatory compliance.”
How Early Should You Arrive?
Airlines operating out of OR Tambo, including FlySafair and South African Airways, have issued travel advisories recommending that passengers check in at least three hours before international flights and two hours before domestic departures.
FlySafair released a public notice warning passengers of “extended delays at security screening” and urging travellers to allocate additional buffer time, particularly during school holidays and long weekends.
Passenger Response
The changes have sparked a range of reactions from passengers. While some frequent flyers have voiced frustration over the lack of prior communication, others have expressed understanding, acknowledging the need for heightened security amid global aviation risks.
“Everyone wants to feel safe while flying, but I think more could have been done to prepare passengers for the impact,” said Sibusiso Mahlangu, a Johannesburg-based business traveller who missed his flight to Cape Town due to the extended wait at security.
Airport Operations Under Pressure
The implementation of the new security regime follows a string of operational challenges at OR Tambo in recent months — including fuel supply issues, baggage handling disruptions, and biometric system failures at passport control.
ACSA has committed to a multi-billion-rand infrastructure investment programme aimed at modernising systems and improving efficiency, but progress has been incremental.
Travel analysts have noted that while security upgrades are crucial, their effectiveness depends on coordinated execution and clear communication with the travelling public.
Advice for Travellers
To minimise delays and stress, ACSA recommends:
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Arriving early: At least 2 hours for domestic, 3 hours for international flights
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Using online check-in where available
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Travelling light to reduce screening times
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Staying informed via the ACSA mobile app or your airline’s real-time alerts
In the meantime, airport authorities say they are working closely with airlines and security partners to streamline the process and reduce congestion.
“We appreciate the patience of all travellers during this transition,” said Simelane. “Our goal is to provide a safe, efficient and world-class travel experience — and that begins with robust security.”
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