In a rare and urgent plea, WSSC Water has called on the 1.9 million residents of Montgomery and Prince George’s counties to immediately limit water usage to essential purposes only.
This unprecedented request comes as the utility faces a surge in water main breaks and leaks attributed to recent extreme cold weather.
The Scale of the Issue
As of today, WSSC Water is grappling with 47 active water main breaks and leaks across its expansive 1,000-square-mile service area.
These incidents have placed immense pressure on the water system, prompting concerns about maintaining adequate supply for critical needs such as fire protection and healthcare services.
“Our teams are working around the clock to address these breaks,” said a WSSC Water spokesperson. “But we need the public’s cooperation to stabilize the system and avoid the possibility of a boil water advisory.”
Immediate Conservation Measures
Residents are urged to adopt the following measures to help reduce water demand:
- Shorten showers: Keep showers brief and avoid lingering under running water.
- Turn off faucets promptly: Do not let water run unnecessarily while brushing teeth or washing hands.
- Limit flushing toilets: Where possible, avoid flushing after every use.
- Delay laundry and dishwashing: Reduce the use of washing machines and dishwashers unless absolutely necessary.
These steps are vital to preserving water storage levels and maintaining system pressure while repair crews work to restore normal operations.
Response Efforts
WSSC Water has mobilized additional repair crews and emergency contractors to address the escalating situation.
Inspectors are proactively shutting down damaged mains to prevent further water loss, but this approach may lead to extended repair times and localized water outages or reduced pressure for affected customers.
“We understand the inconvenience this situation causes,” the spokesperson added. “But these measures are critical to ensuring that essential services continue to operate smoothly.”
How to Report Issues
Residents who observe running water on streets or notice the smell of chlorine should report these incidents to WSSC Water’s Emergency Services Center by calling (301) 206-4002. Alternatively, reports can be submitted through the WSSC Water Mobile App using the “Report a Problem” feature.
Why Conservation Matters Now
The call for water conservation is not just about immediate repairs. It’s about safeguarding the region’s water supply for essential needs.
By collectively reducing water usage, residents can help prevent a potential system-wide crisis and ensure that emergency services remain equipped to handle their responsibilities.
Looking Ahead
While the current situation is challenging, it also highlights the resilience of the community and the importance of sustainable water management practices. WSSC Water assures customers that it is doing everything in its power to resolve the issue swiftly and effectively.
“We’re asking everyone to do their part,” said the spokesperson. “Together, we can overcome this challenge and ensure a reliable water supply for all.”
For updates and further information, residents are encouraged to visit WSSC Water’s official website or follow their social media channels.
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