Container xChange, an online container logistics platform, has published its recent research report ‘The benefits of digitalizing container operations’.
The report is based on a market survey of more than 1000 logistics professionals and revealed that without digital tools, freight forwarders spend almost half of their working days fixing problems.
Logistics professionals face a multitude of challenges when procuring a container deal, which can cause delays and lead to lost revenue. Among the most common problems are incorrect or incomplete documentation, and miscommunication and misunderstandings in international deals.
Other challenges include payment delays, discrepancies in container quality or quantity, undetected damage, and unexpected events such as weather-related disruptions or port strikes. These issues can cause significant disruptions to container operations and ultimately harm businesses.
In addition to spending almost half of their working day fixing problems and 3-4 hours to source one new partner when needed, 53% of logistics professionals spend 3-4 hours within the week discussing terms and conditions with new partners.
The move to digital is evident, and those who don’t make the switch are at risk of falling behind. With the increasing demand for speed, accuracy and transparency in the industry, the use of digital tools is becoming essential.
Adding to this, the report shows that those who have digitalized or automated similar processes investigated in the report already have a significant advantage.
By automating just these three processes i.e. Online marketplace for equipment and partner sourcing, Container tracking, release references of live ETAs, and Online chat for negotiating terms and conditions, one could save 8+ hours per week or 4 full working days per month.
“Digitalization is the inevitable evolution for every industry, and the container logistics industry is no different,” said Christian Roeloffs, CEO of Container xChange. “In today’s difficult times, companies are struggling with innumerable macroeconomic and geopolitical disruptions. With these manual processes, it can become even more difficult to do business. Our research shows that the move to digital tools can save time, increase efficiency and improve profitability. Logistics professionals need to embrace the digital transformation to stay ahead in a competitive market.”
“As the report has shown, time saved from digitalizing operations at work is proving to be an asset for freight forwarders. It allows them to focus on higher-level tasks that can drive growth and success for the company, like setting long-term goals and identifying new markets for expansion. Additionally, this free time can foster a more collaborative and innovative culture within the organization, leading to new products, services, and business models.”, he added.
Container xChange is leading the way in digitalizing container operations, providing a platform that connects shippers, freight forwarders and leasing companies worldwide. By using Container xChange’s platform, logistics professionals can source new, trusted partners, digitize container logistics processes, and streamline their operations.
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