As the holiday season approaches, CenterPoint Energy has ramped up preparations to safeguard its customers and infrastructure against the potential impacts of a Christmas storm.
The company has implemented a series of critical readiness actions to ensure reliable service and swift responses to potential disruptions.
Enhanced Staffing and Resource Allocation
CenterPoint Energy has enacted an enhanced holiday staffing plan, ensuring that additional electric crews are on standby throughout the festive period.
Using predictive analysis based on previous storm events, the company has pre-staged extra materials and equipment, including poles and transformers, in anticipation of weather-related damages. “Our top priority is the safety and well-being of our customers and employees,” a CenterPoint spokesperson emphasized.
Comprehensive System Inspections
In preparation for the winter storm season, CenterPoint has conducted thorough inspections and testing of its critical equipment.
The company’s 270 substations have undergone rigorous assessments, with freeze protection measures and enclosures installed for cold-weather-sensitive components. These efforts aim to ensure system resilience under extreme conditions.
Emergency Training and Customer Communication
To bolster response capabilities, CenterPoint conducted emergency training sessions for its operational personnel and contractors. These sessions focus on mitigating and responding to severe winter weather impacts.
Additionally, the company has launched a robust customer communication campaign, leveraging social media and other platforms to share safety tips and preparedness information.
As part of its “12 Days of Holiday Safety” campaign, CenterPoint is providing daily reminders on winter and holiday safety, promoting awareness and preparedness among its customer base.
Commitment to Reliability
CenterPoint Energy’s proactive measures reflect a commitment to maintaining service reliability and supporting customers during the holiday season.
The company’s initiatives underscore the importance of readiness in facing severe weather challenges.
For ongoing updates and safety resources, customers are encouraged to visit CenterPoint Energy’s website and social media channels.
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